Organizational Performance: Values & Style (English Edition) [Kindle-editie] beoordelingen het boek quotes

The common denominator in solving performance improvement problems is managing style. The things that stop people in organisations doing the best job they can stem from 'them and us' attitudes. We have conducted hundreds of performance problem surveys over the years and all identify traditional management attitudes towards work and people at work are at the heart of performance problems. These attitudes are based on cultural values and determine the way human beings perceive their roles and relationships within hierarchies; they dictate the managing style that fixes people in those roles. This book explores the nature of values and style; particularly cultural values. It aims to provide some understanding of the process itself, and examines how it impacts relating relationships, and therefore the operating effectiveness, of individuals, organisations and societies.