This is a book that is funny and needs to be read by everyone that has a sense of humor or has ever had a complaint from dieting to sitting in a waiting room for 3 hours. It deals with customer service and how it needs to be improved and it deals with listening to kids when they ask questions. It deals with weight discrimination and it deals with how people try to make you feel when you are not pretty or over weight when you go into their store. It is sassy and funny and meant to make you laugh. It is dedicated to my mom who never complained about anything in her life and who taught me to speak up and out if I did. Do something about your complaints and stop complaining .
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